• FACT.pilot at a Glance
• Master Data
• Limits
• Purchasing and Funding
• Document Data
• Cash Out
• Fees and Interests
• Risk Management
• Management Cockpits
• Useful Standard Functionalities

Getting closer to your customer with an integrated CRM-System

A CRM-system (Customer Relationship Management) helps you to manage the administration of your customer relationships in order to increase your success. FACT.pilot can be integrated into the CRM-system of SAP.

All customer data and all contacts/transactions you have had with each customer will be stored by the system. If needed, these information will be analysed as requested for your decision making.

The CRM of SAP can be configured to your needs and it is not restricted to number of users, data load or company size. It provides you with free definable relations and flexibility.

The following advantages resulting from the SRM of SAP are worth to mention:

• Customer retention by making individual offers
• Transferring prospects into customers
• Increase of customer orientation
• Increase of customer satisfaction by analyses of purchase behaviours
• Increase of customer capability  by up- and cross-selling
• Reduction of costs due to centralized data storage